How Moodle LMS with PCMan Empowers Asuransi Astra Talent Evolution

In: All, Success Stories

Asuransi Astra Buana, which has been a symbol of trust and excellence in Indonesia’s insurance industry since 1956, continues to innovate in developing its human resources. With more than 1,700 employees, the company understands the importance of growing together to face dynamic industry challenges.

In its talent development efforts, the Human Capital Division, particularly the Learning Management Department, plays a crucial role in equipping employees with the technical and soft skills needed to enhance their performance. However, as employees become more diverse and work from various locations, new challenges arise.

Challenges Faced Asuransi Astra Buana

From 2017 to 2023, Asuransi Astra used Moodle 3.3 to support its New Employee Orientation Program (NEOP). While the platform successfully introduced new hires to the company’s values and processes, evolving needs revealed that the existing solution was insufficient to accommodate increasingly complex and diverse information.

Some of the key challenges faced include:

Limited Analytical Features – The lack of tools to measure employee participation, content engagement, and knowledge retention.
Limited Accessibility – A web-based platform that was less flexible for employees working remotely or frequently on the move.
The Need for Flexible Learning – Information delivery that must be accessible anytime, anywhere, with an optimal user experience.

Recognizing the need for a more dynamic and measurable platform, Asuransi Astra decided to switch to a more modern and adaptive solution with Moodle.

Solution: Transitioning to Moodle LMS 4.3 with PCMan Indonesia

After a thorough evaluation, Asuransi Astra chose Moodle LMS 4.3 as the learning solution that could meet both their short-term and long-term needs. The key reasons behind this decision include:

Unlimited Accessibility
Moodle 4.3 offers a responsive design that supports both desktop and mobile devices, along with a dedicated mobile app that allows access anytime, anywhere.

Collaboration with Moodle Certified Partner – PCMan Indonesia
By partnering with PCMan Indonesia, Asuransi Astra gained technical excellence and strategic support to optimize Moodle usage according to the company’s specific needs.

Moodle LMS Advantages
Proven Reliability: Trusted by leading organizations worldwide with features that support the entire learning cycle.
Flexibility and Customization: The ability to add plugins according to organizational needs.
Global Reputation: Widespread trust in both corporate and educational sectors ensures platform reliability and flexibility.

With a range of superior features, Moodle LMS 4.3 has helped Asuransi Astra overcome previous challenges and deliver a more interactive and measurable learning experience.

Achieved Results

The transition to Moodle LMS 4.3 has brought significant positive impacts for Asuransi Astra, including:

Increased Employee Engagement
Moodle usage has surged by 340% compared to the previous year. Employees are now more enthusiastic about using the platform to share information and track their understanding.

Tangible Financial Impact
By using ROI (Return on Investment) and NQI (Net Quality Income) metrics, Asuransi Astra has proven that Moodle is a smart investment, saving costs while increasing productivity.

Future Innovations
The successful implementation has opened new opportunities for Asuransi Astra to explore AI technology for personalized learning within the next 3-5 years.

Switching to Moodle LMS 4.3 enables Asuransi Astra to not only meet current learning needs but also prepare for a more innovative, technology-driven future.