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Universitas Indonesia Upgrades to Moodle 4.4 with PCMan to Support 59,000 Learners

In: All, Success Stories

When you’re supporting nearly 60,000 learners across hundreds of programs, your digital learning platform must do more than just function—it must scale, perform, and evolve alongside your institution.

That was the case for Universitas Indonesia (UI), one of Southeast Asia’s most prominent public universities. With over 55,900 active students, 2,450 lecturers, and 2,490 administrative staff, UI has long relied on Moodle to power its official online learning platform, EMAS (Elearning Management System). However, growing usage and academic demands highlighted the need for a major upgrade.

Universitas Indonesia (UI) turned to Moodle Certified Partner PCMan (PT Pasifik Cipta Mandiri) to modernize its infrastructure and learning environment with the transition to Moodle 4.4—delivering a more secure, scalable, and intelligent system for digital education.

The Challenge: Scaling Moodle to Meet University-Wide Demands

UI first implemented Moodle 1.9 in its Faculty of Computer Science. Over the years—particularly during the COVID-19 pandemic—EMAS evolved into a university-wide system supporting teaching, assessment, and collaboration across all faculties.

Each semester, EMAS automatically creates over 13,800 new courses, enrolling tens of thousands of students simultaneously. As its role became mission-critical, several challenges surfaced:

  • System performance issues during peak times, especially exam periods

  • Demand for secure online assessments and academic integrity tools

  • Infrastructure scalability limitations under heavy concurrent usage

  • Lack of advanced analytics to support data-driven academic decision-making

UI needed a sustainable solution that could resolve these issues while preparing for future innovations.

Recognizing the need for a more dynamic and measurable platform, Asuransi Astra decided to switch to a more modern and adaptive solution with Moodle.

The Solution: Moodle 4.4 Upgrade with PCMan's Expertise

Rather than replacing Moodle, UI chose to build on its existing system, taking advantage of Moodle’s open-source flexibility. With technical and strategic support from PCMan, UI upgraded from Moodle 3.9 to Moodle 4.4, introducing significant improvements in both architecture and features.

Key components of the upgrade included:

  • Infrastructure Optimisation
    In partnership with UI’s Directorate of Information Systems and Technology, PCMan helped enhance server capacity and backend architecture to ensure system stability during traffic spikes—particularly during online examinations.
  • Secure Online Exams
    EMAS now supports Safe Exam Browser (SEB) and online camera proctoring, enabling secure, monitored assessment environments.
  • Anti-Plagiarism Integration
    Assignments are safeguarded with plagiarism detection tools to uphold academic integrity at scale.
  • Peer Review Tools
    Select courses now offer peer assessment features, supporting collaborative evaluation and student engagement.
  • Learner Analytics
    By implementing LearnerScript Reporting & Analytics, UI gained the ability to monitor student progress, identify learning trends, and enable data-driven improvements in academic delivery.

“Working with PCMan allowed us to redesign EMAS based on best practices and real user needs,”
— Dimas Septian Saputra, Head of E-Learning Systems & Facilities, UI

The Results: A Modern, Scalable Learning Experience

While full evaluation is ongoing, the benefits of the Moodle 4.4 upgrade have already begun to emerge:

  • Faster performance and improved reliability during high-traffic events like exams

  • Greater confidence among faculty in using Moodle for secure digital assessments

  • Increased visibility into student engagement, progress, and learning outcomes

  • A more scalable and future-ready platform for ongoing digital transformation

“Upgrading Moodle allows us to deliver better services through EMAS, with a modern interface and advanced features,”
— T. Ahmad Danial, Head of the Learning Resources Sub-Directorate, UI

Looking Ahead: Future-Ready Learning Powered by Moodle

With EMAS now running on Moodle 4.4, Universitas Indonesia is setting its sights on the future of digital education. The university is actively exploring:

  • Generative AI integration to personalize learning and automate academic workflows

  • Expansion of MOOCs (Massive Open Online Courses)

  • Development of Open Videos UI (OVIS), a public learning content repository

“Moodle supports our mission of equitable, high-quality education—at scale,”
— Dr. Gatot F. Hertono, Director of Academic Development and Learning Resources, UI

About PCMan

As a Moodle Certified Partner in Indonesia, PCMan (PT Pasifik Cipta Mandiri) helps educational institutions and enterprises transform learning through open, scalable, and secure digital platforms. From implementation to optimization, PCMan delivers end-to-end solutions to empower impactful education.

Refference

https://moodle.com/news/university-of-indonesia-upgrades-to-moodle-4-4-to-support-59000-learners/

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